Beware of fraud
How to stay safe, and how to report fraud
We never ask for money to approve a loan.
No "processing fee in advance", no "file charge" to a personal account, no OTP over the phone.
No "processing fee in advance", no "file charge" to a personal account, no OTP over the phone.
Stay safe
- Pay only to SM Square's company account, through the My SMSquare app / customer portal, or a payment link sent from our official WhatsApp 83330 00111. Never pay into an executive's personal account or UPI ID.
- Always take a receipt - an SMS from SMSQUARE or a WhatsApp receipt. No receipt, no payment.
- Check the executive - every collection executive has a Digital ID with a QR code. Scan it, or see your allocated executive in the app.
- Never share your OTP, PIN, password or card details with anyone, including someone who says they are from SM Square.
- Our only websites are smsquare.co.in and smsquare.info. Our only app is My SMSquare.
- Calls or messages offering "instant loans" in our name, or asking for money first, are not from us.
Report fraud
- Tell us at once: 83330 00111 or support@smsquare.info.
- Cyber fraud: call 1930 or report at cybercrime.gov.in.
- Entities collecting deposits or money illegally: RBI's Sachet portal.
- Complaints against us: Grievance Redressal, then the RBI Integrated Ombudsman at cms.rbi.org.in.
